Enterprise

Car Hire FAQs - Our Frequently Asked Questions

Your definitive guide to hiring a vehicle in France

Have a question about hiring a car or van in France?
Planning a holiday or business trip, and new to Enterprise ? Perhaps circumstances have changed since you made your car hire reservation? Browse the popular topics below or click on one of the questions to find the full answer and get on the road!
Enterprise FAQs

Jump to: About Our Services | Booking Your Car Hire | Managing Your Reservation | Driving in France

 

The Top 5 Car Hire Questions, answered:

  1. What do I need to hire a car with Enterprise?
    The essential items you will need to bring to an Enterprise branch when hiring a vehicle are a valid drivers licence, valid ID, and a credit or debit card. You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers. 
  2. Do I need insurance to rent a car or van?
    No. At Enterprise you don't need to purchase insurance as we provide a damage waiver within the cost of your hire. You can, of course, take option to purchase additional protection products to reduce the excess further to give you complete peace of mind. 
  3. How old do I need to be to hire a car or van?
    All drivers must be a minimum of 25 years old. Only drivers over 30 years old may hire full-size MPVs, premium vehicles/exotic cars and Luton vans. 
  4. What are the driver's licence requirements for car hire in France?
    All drivers must produce a full, valid driving licence. Non-EU licence holders are required to have an international driving permit if the licence is not in French. All renters must produce photographic ID - this can be a passport or driving licence. 
  5. Can I hire a car with a debit card?
    We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver's name on it. 

 

About Our Services:

  1. Do hire cars have unlimited mileage?
  2. Can I return or pick-up a car outside the opening hours?
  3. Do you provide child seats?
  4. How is damage measured?
  5. What is a damage or loss waiver and how does it work?
  6. What condition will my rental car be in when I pick it up?
  7. Can I be picked up and taken to the rental branch?


Booking Your Car Hire:

  1. Do I need insurance to rent a car?
  2. Are there any additional charges?
  3. What forms of payment do you accept in order to hire a car?
  4. How many Enterprise Plus Points does it take to earn a free rental day?
  5. How much is the deposit on a car rental?
  6. Can I hire a car without an excess deposit?

Managing Your Reservation:

  1. How do I change or cancel my reservation?
  2. How can I get a copy of my receipt?
  3. I want to return my car early; is there a penalty to do so?
  4. Can I add an additional driver to my car hire in France?
  5. Will there be an additional charge if I am late returning the rental vehicle?
  6. Does Enterprise offer one-way car hire in France?
  7. How much does it cost to rent a car?

Driving in France ...& Beyond:

  1. What are your driver's licence requirements for renting in France?
  2. Will I be allowed to cross into bordering countries?



 

Still looking for information? Please contact your local Enterprise branch or visit our customer support page.